When your tech fails, we pull up.
Tech Rescue 901 makes technology easier for homes and small businesses. Bought a new computer and don’t know where to start? We can unbox it, connect Wi-Fi and printers, set up email and accounts, install updates, move your files, and show you the basics. We also provide hardware repair and upgrades, Windows troubleshooting, data transfer, networking, Microsoft 365, cameras, and business IT support.
Tech headaches we handle.
From a single slow laptop to a small office full of computers, Tech Rescue 901 focuses on clear solutions without the big-company runaround.
New Computer Setup & Help
Not tech-savvy? No problem. We can unbox and set up your new PC or laptop, connect Wi-Fi and printers, create or sign in to accounts, install updates, transfer files, set up email, and walk you through the basics.
Hardware Repair & Upgrades
Computer diagnostics and common hardware repairs or upgrades, including storage drives, memory, batteries, cooling fans, and other replaceable components when serviceable.
Windows Troubleshooting
Startup problems, updates, settings, slow performance, software issues, account problems, and general Windows troubleshooting.
Virus & Malware Cleanup
Scan and cleanup assistance for unwanted software, browser problems, suspicious pop-ups, and common malware-related issues.
Wi-Fi & Network
Routers, dead zones, connectivity problems, wired networking, switches, and device connections.
Printer & Scanner
Wireless printing, driver problems, scanning, shared printers, and office device troubleshooting.
Camera Support
IP camera setup, connectivity, recording checks, basic NVR troubleshooting, and camera-network support.
Data & Backup
New-computer transfers, local and cloud backup setup, storage cleanup, and recovery planning.
New Device Setup
PCs, laptops, tablets, phones, printers, accounts, updates, security, and user-ready configuration.
Remote Support
Quick assistance for software, settings, accounts, updates, and many common business support issues.
Business Rescue
Workstations, user accounts, Microsoft 365, networks, backups, deployment, and ongoing support.
Build your office IT the right way.
Whether you have 3 employees or 30, we can help standardize your computers, accounts, security, and day-to-day technology so your team can work consistently.
Microsoft 365 + Entra ID Setup
- Business email using your company domain
- Microsoft 365 licensing and user setup
- Entra ID cloud identities for business users and devices
- MFA, password, and basic access-policy setup
- OneDrive / SharePoint configuration and file organization
- New employee onboarding and account setup
Workstation Deployment
- Standard Windows setup for new computers
- Company apps and approved software
- Computer naming and user assignment
- Security settings and updates
- Printer and network connection
- Reusable setup checklist for future PCs
Network Setup
Routers, switches, Wi-Fi, data jacks, connectivity troubleshooting, and office expansion planning.
User Onboarding
Accounts, email, applications, workstation setup, access, and documented handoff for new employees.
Security Baseline
MFA, updates, endpoint configuration, backups, least-access planning, and safer admin practices.
IT Documentation
Device inventory, network notes, support procedures, onboarding checklists, and recovery information.
Need hardware too? We can help source it.
Tech Rescue 901 can help customers choose and source computers, monitors, networking equipment, and accessories based on their needs and budget — then set up and configure the equipment.
Brand availability and reseller status depend on active distributor/manufacturer relationships. This site does not claim authorized reseller status for any manufacturer unless such authorization is formally obtained.
Clear starting prices.
You will know the expected starting cost before work begins. Parts, travel outside the normal service area, licensing, cabling, and complex projects may add to the final price. Business projects are quoted before work begins.
Computer Diagnostic
Applied toward an approved repair.
New Computer Setup
Setup, updates, accounts, email, Wi-Fi, printer connection, and basic orientation.
Windows Troubleshooting
Common Windows, update, software, settings, and performance issues.
Virus / Malware Cleanup
Cleanup assistance and basic security review.
Data Transfer
Move common personal files from one computer or drive to another.
RAM / SSD Installation
Labor starting price; parts are additional.
Hardware Repair
Common serviceable hardware repairs; parts are additional.
Printer Setup
Local or wireless printer setup and basic testing.
Wi-Fi / Home Network
Router, connectivity, device connection, and common Wi-Fi issues.
On-Site Service
Minimum on-site service charge within the normal service area.
Small Business IT
Networking, Microsoft 365, workstation deployments, cameras, and projects.
Computer / Device Sales
Help selecting, sourcing, setting up, and deploying equipment.
From problem to rescue.
Tell us the issue
Send the device, location, and a short description of what is happening.
Choose support
We determine whether remote, on-site, or project-based support makes the most sense.
Fix & configure
We troubleshoot, repair, set up, or deploy the technology requested.
Document & hand off
For business work, we can leave clear notes and repeatable setup information.
Support that fits your schedule.
Service Hours
- Monday–Friday: 5:30 PM–8:30 PM
- Saturday: 9:00 AM–5:00 PM
- Sunday: By appointment
- Online requests: Submit anytime, 24/7
Same-day appointments may be available but are not guaranteed.
Service Area
Serving Memphis and Shelby County, Tennessee, including residential and small-business customers. On-site service is available throughout the area; additional travel charges may apply for locations outside the normal service area.
Reach the right team.
Use the service request button for an appointment request, or contact us directly using the address that best matches your need.
Billing questions: billing@techrescue901.com
Simple, upfront expectations.
Diagnostics
A $49 diagnostic fee applies and is credited toward an approved repair.
Parts & Approval
Special-order parts require payment before ordering. Additional chargeable work is not performed beyond the approved scope without customer authorization.
Data & Privacy
Customers should back up important data when possible. Credentials are used only as needed to perform the requested service and should not be retained unnecessarily.
Workmanship
Tech Rescue 901 offers a 30-day workmanship warranty on the work performed. Parts remain subject to applicable manufacturer or supplier warranty terms.
Submitting an online request does not guarantee an appointment. Tech Rescue 901 will contact you to confirm scheduling, scope, and applicable pricing. Larger business and network projects are confirmed by quote before work begins.
Home tech problem or business IT project?
Tell Tech Rescue 901 what you need. We’ll use the details to determine the right service and next step.